96ccasino's Terms & Conditions

1 General Information & Definitions

These Terms and Conditions apply between 96ccasino (referred to hereinafter as the "Platform", "we", or "96ccasino") and the user or player (referred to hereinafter as "you" or "user").

Key Definitions

• Platform: The 96ccasino website, mobile app, and all associated services.
• Account: A profile registered by a user through which gaming and financial transactions are conducted.
• Balance: The total amount of funds currently held in your account.
• Bonus: Extra rewards, free spins, or credits provided by 96ccasino.
• Wagering Requirement: A condition requiring you to place a specified amount in bets before withdrawing bonus funds.
• KYC: Know Your Customer – the identity verification process.

96ccasino operates under an international gaming license and these Terms & Conditions are governed by applicable international law.

2 Eligibility & Registration

Age Requirement

To create an account or use any service on 96ccasino, you must be at least 18 years years of age or older. Use by minors is strictly prohibited.

Account Creation Requirements

• Each person may only One Account per Person create one account.
• All information provided at registration must be truthful, accurate, and up to date.
• Registering with a fake name, false address, or incorrect information is not permitted.
• Keep your account password confidential. You are responsible for any activity carried out by others using your account.
• 96ccasino reserves the right to decline any registration request at any time, without needing to provide a reason.

3 Identity Verification (KYC)

96ccasino complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. Identity verification may be requested at any time, and KYC must be completed before your first withdrawal.

Required Documents

• ID Document: National ID (NID), passport, or driving license (clear photos of both sides).
• Proof of Address: A recent utility bill, bank statement, or official government letter (issued within the last 3 months).
• Payment Verification: Name matching with the payment method used.

KYC verification is typically completed within 24–48 hours. If additional documents are needed, our support team will get in touch.

4 Deposits & Withdrawals

Deposit

96ccasino supports deposits via bKash, Nagad, Bank Transfer, Cryptocurrency, and more. Deposits are generally credited to your account instantly.

Withdrawal

• Withdrawals can only be made from KYC-verified accounts.
• The withdrawal method must match the deposit method used.
• Your first withdrawal may take 1–3 business days to process.
• 96ccasino reserves the right to review any unusual or suspicious withdrawal requests.

5 Bonuses & Promotions

96ccasino offers a range of bonuses and promotions, each with its own terms and conditions. Reading the applicable terms before claiming any bonus is mandatory.

General Bonus Terms

• Bonuses are available to verified account holders only.
• Claiming bonuses on multiple accounts from the same IP address or device is strictly prohibited.
• Wagering Requirement (typically 20x–35x) must be met before bonus funds can be withdrawn.
• If the bonus wagering requirement is not completed within the specified period, the bonus will be forfeited.
• Not all games contribute equally toward Wagering Requirements on bonuses — slots typically count 100%, while table games count 10%–20%.

Welcome Bonus

New users will receive a welcome bonus on their first deposit. Full terms of the welcome bonus are available on the Promotions page. 96ccasino reserves the right to modify bonus terms or cancel any bonus offer at any time.

6 Gaming Rules

All games at 96ccasino are powered by a Certified Random Number Generator (RNG). Each game has its own rules, which can be viewed within the game itself.

General Gaming Terms

• If a technical error affects the outcome of a game, 96ccasino reserves the right to void that round.
• The use of software, bots, or any automated system during gameplay is strictly prohibited.
• Colluding with other players or dealers is strictly prohibited.
• If your internet connection drops mid-game, the outcome is saved on the server.

Special Rules for Live Casino

• The Live Casino dealer's decision is final.
• If no bet is placed within the designated betting window, you will not be able to participate in that round.
• Disrespectful behaviour toward dealers or other players is strictly prohibited.

7 Sports Betting Rules

96ccasino's Sports Betting section covers 30+ sports including cricket, football, badminton, and tennis.

Betting Rules Summary

• Specific betting conditions apply to each event. Any risk from odds changes is the user's responsibility.
• If odds change before a match begins, the bet will be accepted at the updated odds, even without explicit user confirmation.
• Any bet placed by exploiting an obvious odds error will be voided.
• If a match or event is cancelled, your stake will be refunded.
• Early Cash Out may not be available on all events.

Early Cash Out

The Early Cash Out feature lets you withdraw a portion of your bet before a match ends. The amount is determined by 96ccasino based on the current state of the match.

8 Prohibited Activities

Involvement in any of the activities listed below will result in immediate account closure and possible forfeiture of account balance:

• Using an account under someone else's name or identity.
• Using the platform for money laundering purposes.
• Attempting to use hacking tools, viruses, or malicious software.
• Attempting to manipulate game outcomes.
• Abusing or manipulating the bonus system.
• Attempting to harass or harm other users on the platform.
• Attempting fraudulent withdrawals or chargebacks.

9 Account Closure & Suspension

Account Closure by 96ccasino

96ccasino may close or suspend an account at any time under the following circumstances:

• In cases of violation of the Terms & Conditions.
• Failure to provide the required documents for KYC verification.
• If unusual or suspicious activity is detected on an account.
• Extended periods of inactivity (generally 12 months).

Account Closure by User

You can request to close your account at any time by contacting the support team. Please withdraw any remaining balance before closure. Once Self-exclusion is activated, your account cannot be reactivated before the specified period ends.

10 Limitation of Liability

96ccasino is not liable for the following:

• In the event a game is interrupted due to loss of internet connection or a technical issue.
• When a transaction is delayed due to a fault on the part of a third-party payment provider.
• For losses caused by issues with the user's own device or software.
• For financial losses incurred through gaming.

The maximum liability shall not exceed the value of the relevant transaction under any circumstances.

11 Privacy & Data Protection

96ccasino is committed to protecting your personal information. For details on how we collect, use, and safeguard your data, please refer to our Privacy Policyis available at.

• Your personal information will never be sold to third parties.
• Information may be shared when required by law or at the request of a regulatory authority.
• All data is secured with 256-bit SSL encryption.

12 Responsible Gaming

96ccasino takes responsible gaming very seriously. We encourage all players to treat gaming as a form of entertainment – not a source of income.

Available Protection Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you can lose within a given time period.
• Session Time Limit: Set a limit on how long you play in a single session.
• Self-exclusion: Take a break from gaming for anywhere between 30 days and permanently.
• Reality Check: Periodic reminders showing how long you have been playing.

To learn more about these tools, visit our Responsible Gaming Visit the page.

13 Complaint Process

If you have any concerns, please submit a complaint through the steps below:

• Step 1: Contact our support team via Live Chat or email. Most issues are resolved within 24 hours.
• Step 2: If the support team is unable to resolve your issue, it will be escalated to a manager.
• Step Three: If a resolution cannot be reached, you may escalate your complaint to the licensing authority.

Complaints email: [email protected]

14 Changes to Terms & Conditions

96ccasino reserves the right to modify these terms and conditions at any time. For significant changes, advance notice will be sent to your registered email.

Continuing to use the platform after updated terms have been published will be considered acceptance of the new terms. We recommend visiting this page regularly to stay informed.

15 Governing Law

These Terms and Conditions are governed by international gaming laws and the regulations of 96ccasino's licensing authority. Any disputes will first be addressed through negotiation, and if unresolved, through the relevant legal authority.